Legal

Cancellation Policy

Last updated 20 August 2026

You can cancel your Fullboox membership at any time. This policy explains how to do it, what changes, and what stays the same after you cancel.

1. Cancel at any time

There is no minimum commitment. You can cancel whenever you want and you will not be charged again. There are no cancellation fees.

2. How to cancel

Choose the method that works for you:

  • Online — sign in, open your Profile, choose Manage subscription, then select Cancel subscription and confirm.
  • By email — send a cancellation request from the email address on your account to support@fullboox.helpfully.pro. We will confirm within one business day.
  • Self-service portal — visit cancel.fullboox.com and follow the steps to stop future billing.

3. What happens after cancellation

Cancellation stops your next renewal. You keep full access to every program for the remainder of the period you have already paid for.

Once the paid period ends, your account is moved to a non-membership state. You can still log in and view your past progress, but new content and practice features are not accessible until you reactivate.

4. Reactivating your membership

You can reactivate anytime by signing in and choosing a membership. Your progress, streaks, bookmarks and achievements are preserved so you can resume exactly where you left off.

5. Cancellation and refunds

Cancellation does not automatically refund the current month. If you believe you are entitled to a refund, please see our Refund Policy or contact support@fullboox.helpfully.pro.

6. Failed payments and cancellation

If a renewal payment fails repeatedly, we may pause your membership to prevent service disruption. This is not a cancellation. You can reactivate by updating your payment method or contacting support.

Questions about this policy? Email support@fullboox.helpfully.pro.